Does my business need a chatbot?
Artificial Intelligence (AI) technology continues to advance throughout the business landscape. How do you know if chatbots are right for your business? While at first glance the concept of using automated programming for customer interaction may seem impersonal, there are indicators that they offer benefits many customers are seeking.
Every day, more businesses are discovering the many benefits of chatbots and here are the top three indicators of whether they are right for yours:
- If you want to offer customers 24/7 interactive service, chatbots are standing ready to help answer their questions day and night.
- If you already offer on-site chat […]