What does setup include?

Setup is the foundation of a solid social media presence. First, we create and develop your social accounts. You already have a social presence? Then we take time to ensure your existing accounts are set up to maximize your social impact. The setup process also includes establishing a graphic branding presence that is consistent across all online channels. Let’s get started!

By |2017-03-29T18:59:29+00:00July 10th, 2015||Comments Off on What does setup include?

How do you learn about my business?

Social accounts are your face in the digital world, so the GMS team wants to know as much about you and your customers as possible. We learn about your business through in-person meetings, questionnaires, and studying existing social channels, website, blogs, sales materials, etc.

By |2017-03-29T18:59:29+00:00July 10th, 2015||Comments Off on How do you learn about my business?

Will I still be able to post to my social accounts?

Absolutely! We help you take control of your online presence. We create a plan for consistent, creative and interactive social content based on your needs and ongoing input, but you still have the freedom to start and respond to conversations on your own.

By |2015-07-10T14:36:32+00:00July 10th, 2015||Comments Off on Will I still be able to post to my social accounts?

Why two posts per day?

If your goal is to start conversations, then you need to be talking! Facebook estimates that 2-16% of your fan base sees any given organic post. That means that in order to reach more of your audience you need to be “present” more frequently. This is our minimum recommendation for all networks. Experts say you should be posting a MINIMUM of 10 times per day across your various social channels.

By |2015-07-10T14:27:10+00:00July 10th, 2015||Comments Off on Why two posts per day?

Why do I need Google+?

Google+ feeds Google search, which is important for every business and becomes more important every day. In order to bolster your search presence, you need to “feed the Google machine” fresh, unique content on a daily basis. Their algorithm rewards Google+ content and punishes some other types of content.

By |2015-07-10T14:27:40+00:00July 9th, 2015||Comments Off on Why do I need Google+?

How do you handle complaints on my social channels?

Responding to complaints posted on social channels is crucial. If handled well, these complaints can be an opportunity to turn a potentially relationship-damaging situation into a relationship -strengthening conversation.

You know your business and customers best, so we set up a process with you before we ever get started. We work with your team to ensure you are quickly and fully informed, so you can take action.

By |2015-07-10T14:28:08+00:00July 9th, 2015||Comments Off on How do you handle complaints on my social channels?