Monthly Archives: May 2015

Why You Should Switch to Responsive Web Design

Because mobile internet usage has been increasing steadily through the years, it’s extremely vital that your business website is mobile-friendly. Does your company have a website designed for desktop users and another site specifically developed for mobile users? The goal should be to have one site that is equally favorable for those using a variety of devices.

There is a design that can handle both types of users – it’s called responsive web design. This type of design allows a website to be constructed so that the content, images and structure of the site remain the same, regardless of the device. […]

By |2017-03-29T18:59:28+00:00May 25th, 2015|GMS Blog|Comments Off on Why You Should Switch to Responsive Web Design

Social Media Customer Service 101

We have all had a one-way conversation where the other person’s attention is clearly not on you while you are speaking. It’s impolite and off-putting, isn’t it? On social media, you are asking customers to join your business online, thus inviting them into a conversation. Remember that conversations are a two-way street, so you’ll need to reply to those reaching out to you. A stagnant social page may give your customers a negative view of your company.

Responding to questions and comments on your company’s social media pages is extremely important to your relationship with your customers. Regularly monitoring your social […]

By |2017-03-29T18:59:28+00:00May 8th, 2015|Uncategorized|Comments Off on Social Media Customer Service 101